David Chang is a member of the Heartbeats Movement and founder of inmD Inc., the first and biggest social media marketing agency in Seoul, Korea. They work with many Korean leading brands, such as Samsung Imaging for social media marketing. David also leads the publishing of ‘Sounds like Branding’ in Korean. Below he shares his insights on marketing and social media with us.
Being ethical and defining what it means for our business might not be an option anymore, but a necessity to stay relevant in the new, fragmented marketplace.
Heartbeats International gives you a whitepaper on Brand Ethics. This whitepaper is a call for those of us working with branding and marketing, to lift focus from consumer needs for a while and examine our own practice, how our everyday work actively contributes to society.
Eric Welles Nyström, who works with artist management and brand consulting for lifestyle companies in NYC, and is a member of Heartbeats Movement, has shared his insights about marketing trends in NYC with us. Read about Eric’s thoughts of shoe brand Keep’s recent marketing campaign, the future of marketing in general and ‘organic’ as a trend, as well as why music is becoming more and more important to reach the target consumer.
Sounds Like Branding presents Heartbeats In Conversation With, a series of short conversations on relevant topics for marketing and communication. First out is a conversation between Heartbeats’ CEO Jakob Lusensky and Gerd Leonhard, media futurist and CEO of The Futures Agency. Watch them talk about the media of the future and what we can learn from the days of Gutenberg.
We have been digging a bit deeper into the marketing model of the four Es, and also explored three marketing campaigns which embrace the four Es. But where does all of this lead us?
First of all, it’s important to state that the four Ps still have many years left. For some companies, the four Ps still do the job. But for most they have to be complemented with the four Es. This marketing model is a recipe for branding. The right mix of emotions, experiences, engagement and exclusivity depends on the business of your brand, the type of products or services you are providing and where your company is in its brand lifecycle. To establish a position in the mind (and hearts) of your customers, you have to find your own unique mix of the four Es.
However, brands are increasingly important for people in the expression of their identities and self-fulfilment. Therefore, brand building in the 21st Century also requires that brands ask themselves the question of their legacy.
The millennial decade has also been about defining brand truth, and this has raised the question as to whether brands stand for something more than solely profit. Today customers are demanding new standards from companies. In order to succeed today, companies may not only need to embrace the four Es. Companies need to be ‘good’ and stand for something more than ‘more’. There might be a need for a fifth E on the stage as well - ethics.
Now we would like to hear your thoughts on the four Es. Have you seen any more campaigns or marketing strategies than the ones highlighted, where emotions, experiences, engagement and exclusivity have been put into practice? Is there something we have left out, or something you would like us to elaborate on?
Sounds like Branding (How to use the power of music to turn customers into fans) is the forthcoming book by Jakob Lusensky, CEO at Heartbeats. The book takes you on an ear-opening journey through the history of music and marketing, from the humble jingle and Muzak to today’s music which is blurring the line between brands and bands; making brands in to the record labels of tomorrow.
We caught up with media futurist and CEO of The Futures Agency, Gerd Leonhard in Paris the other day. Here, in roughly 60 seconds, he gives you his take on the future of branding and communication.